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Promo Videos is online store where you can purchase a customized video template and use it to promote your business, organization and etc. Use it your social marketing campaigns, TV commercial campaigns, put it on your website, share it with your clients, friends and etc.
Just pick and purchase a template than follow the instructions you receive over email on how to provide your logo, images and text for your new customized promotional video and in less then 24h you will receive a download link where you can download your draft video. If you like the video you reply to our email with a confirmation and we will send you a download link for a Full HD promotional video, and you are ready for your awesome marketing campaigns.
PromoVideos.shop offers a standard purchase flow. If you ever made a purchase online, you wont have any problems here.
All of our templates have a Full HD resolution. That being said, the images and videos you send us should have at least 1920x1080px (1080i/p) resolution. Don't worry, if you take a picture or record a video of your office with an average smartphone it should be good. But to be sure, when you open your image on your computer it should be the same size as this one. Of course it is not just about the size, it is also about the quality of the images and videos. But if your camera can create Full HD videos and images than you can use it to create your own content for your new customized promotional video.
If you expect your logo to appear on the video without a colored background you should provide us with a logo without a background color (in most situations your logo should have a .PNG extension)
In normal situations, this basically means that after purchasing a promotional video and providing us with your new content like logo, text and images (complete content) you can expect an email from us with a draft video download link in less than 24h. If at some point this waiting period is extended, you will see a notification banner on our website with all the necessary information.
Draft video is basically a low-quality preview video that you receive after purchasing a template and submitting your custom content to us (text, images, logo). We basically edit the template you have chosen and replace the stock content with your custom content and save it as a low-quality video (the quality is low because of easy shearing). The purpose of the draft video is for our customer to see if everything looks as planned and if needed the customer can request some changes (revision of the draft) in order to fine tune the video and achieve perfection. When the customer is satisfied with the draft video he has to confirm that in order to receive a Full HD video (final product ready for usage).
When you purchase a promotional video and provide us with all of the necessary custom content (logo, images, text...), you will receive a draft video download link. Download the video, and inspect it carefully. We are wizards of video editing, but it is normal that you think that something should be done differently (some text should have a different color, or you want a line break somewhere in the text, or you would like your logo to be bigger, or...). Video revisions give you the power of changing the draft video 3 times. Each time you send us the changes you desire, you will receive another draft video download link where you can download the changed video. You can do this for free up to 3 times.
If you request 4 or more revisions, every revision after the third one will be additionally charged according to the amount of work needed to fulfill your request.
We as a provider of video editing services are responsible for:
The customer is responsible for:
At the moment we support PayPal. You do not need to have a PayPal account you can use PayPal as a payment gateway buy using your MasterCard or Visa
The easiest way to chat is to click on the chat icon located in the bottom left corner of your screen
But if for some reason you do not see that icon, you can click on this direct chat link.
We are really busy, so please be patient. If you cannot wait for our reply please write us a message on our contact page and we will reply as fast as possible.
Please try to understand that there are those moments when we are really busy and just cannot answer every chat request. Please send us a message over the contact form on our contact page and we will answer you as soon as possible. In general the worst case scenario is to wait 24h for an answer. Thank you for your understanding.
If you see a banner with information about the waiting period lasting longer than 24h than that waiting period and information in the banner is currently relevant (our current resources are maxed out and we need more time to process your video). But if there is no information and your draft video download link did not arrive within 24h, please contact us over the chat or send us an email and we will provide you with detailed information. And please note that if you are not satisfied with the provided information you can ask for a full refund.